After the speaker is done the other players take turns summarizing what the speaker said and asking a follow up question.The speaker pretends to be a prospect and talks about a pain point they're experiencing.The Goal: To summarize what the speaker says and ask a relevant follow up question. The Setup: Pick one player to be the speaker and the other players sit across from him/her. The catcher must respond to the objection.Īctive Listening Activity #2: "So what I heard is." Advanced: Instead of a word try saying an objection you get on a cold call.Repeat this until someone is the last person standing. If anyone says a word that isn't related to the previous word, they are out.Pluto is unrelated and player 4 would be out.Once they say their word they throw the soft object to someone else and around it goes!.The catcher must catch the object and say a word that's related to the word said by the thrower.The idea behind throwing the soft object is it adds just the right amount of pressure to simulate stress and cause the mind to work harder. The Thrower starts by saying a word while throwing a soft object to someone else, who is the catcher.The Setup: Select one person to be the first thrower and everyone sits around a table. The Roles: There is one thrower and a catcher. Now, let's dive into them!Īctive Listening Activity #1: "You say I say" Hopefully, I have convinced you to take these activities seriously. This eliminates getting "lost" on a call. When you master active listening you will always be able to find something to talk about.You will never feel "lost" in a conversation.That information, when used well, will lead to more sales. The better you are at active listening the more information you will gain.It directly impacts your income earning potential.This impacts your sales conversations as well as your personal ones. Active listening leads to more meaningful conversations.It helps all areas of life, not just sales.Improving your active listening skills should be on the top of your list, and here's why. In a world with so much knowledge at our fingertips it can be easy to jump from one educational pursuit to another. It is not lost on me that there are a lot of things you can spend time on. Practice these a couple times per week, and I guarantee you'll notice a difference on your sales calls. ![]() In this article I am going to share my three favorite active listening exercises I learned in improve class. Improv not only helps you with listening, it will help quicken your mind and reduce your natural "fight or flight" response to the unexpected. The skills I learned in my high school's improv troupe are a big reason I advanced so quickly in sales. I was the first sophomore accepted into the highest level theater class and I was the Drama Club President my senior year. See, when I was in high school I was a drama geek. ![]() The problem is, it can be challenging to improve this skill without practicing it on a live call or in countless conversations.įortunately, I have some activities you and your team can do to improve in a safe environment, before getting on a live call.įun fact, most of these techniques I learned in improv class. It's what separates the good from the great.As a sales person, mastering the skill of active listening should be at the top of your priority list.
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